About Wren North
Lighting has a practical purpose, but the fixture you choose also affects how a room is used and how it feels.
Wren North offers chandeliers, pendant lights, wall lights, and related lighting products for customers in the United States. Our approach is straightforward: make it easier to explore lighting options while keeping the practical information around the purchase clear and accessible.
Lighting for Different Spaces
Different rooms call for different types of lighting.
A chandelier may serve as a central fixture. Pendant lights can help define a particular area. Wall lights can add another layer of illumination where ceiling lighting alone may not be the right approach.
Wren North provides a range of lighting options so customers can consider what fits their space, layout, and preferences.
We do not believe choosing a fixture needs to be made more complicated than it already is. Useful product information, clear store policies, and straightforward customer support all matter when buying lighting online.
A Clearer Shopping Experience
Lighting purchases can involve several decisions, from choosing the type of fixture to understanding what happens after an order is placed.
We aim to keep those practical details easy to find.
Wren North provides dedicated information covering:
- Shipping and delivery
- Order tracking
- Returns and refunds
- Exchanges and cancellations
- Payment methods
- Customer contact information
Our standard shipping within the United States is free. Orders have a 1–4 business day handling time followed by an estimated 8–18 business day transit time, for a combined estimated delivery timeframe of 9–22 business days.
Our business days are Monday–Friday, and the Order Cut-Off Time is 5:00 PM (GMT-7).
Delivery timeframes are estimates rather than guaranteed arrival dates. Tracking information is sent by email with a tracking link after shipment.
For full details, customers should refer to our Shipping Policy.
Returns and Refunds
Return requests may be made within 30 days from delivery.
Return requests must be reviewed and approved before an item is sent back. Return shipping is free for approved returns and exchanges, and there is no restocking fee.
Returned items are inspected within 1–3 business days after receipt. After inspection and approval, refunds are processed within 10 business days and issued to the original payment method.
Exchanges are available for eligible products, and cancellations are available before shipment.
The appropriate return instructions are provided after an eligible request is reviewed and approved.
Our Operating Address is not designated as a Return Address. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
For the complete process, please refer to our Return & Refund Policy.
Practical Information Matters
We believe customers should be able to understand the important parts of a purchase before placing an order.
That includes knowing:
- Who operates the store
- How to contact us
- What shipping timeframe applies
- How tracking is provided
- How returns and refunds work
- Which payment methods are available
Wren North keeps this information available through our store policies and customer-information pages so the terms of an order are easier to review before and after purchase.
Questions About a Product or Order?
If you have a question about a lighting product, an existing order, shipping, tracking, a return, or another store-related matter, email info@wrennorth.com.
Messages may be sent at any time. We respond within 48 business hours.
Contact & Business Information
Store Name: Wren North
Operating Address: 1822 E 19th St, Cheyenne, WY 82001, United States
Contact Email: info@wrennorth.com
Operating Hours: 8:00 AM–6:00 PM (GMT-7)
Business Days: Monday–Friday
Response Time: Within 48 business hours
The address above is Wren North's Operating Address and is provided for business identification and transparency.
It is not designated as a Return Address.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.