Orders are handled within 1–4 business days. Wren North’s business days are Monday–Friday, and the Order Cut-Off Time is 5:00 PM (GMT-7).

Yes. Wren North offers free standard shipping for orders delivered within the United States.

Once your order has shipped, we will send you an email containing a tracking link so you can follow the shipment.

No. Our estimated delivery timeframe is 9–22 business days, including handling and transit time. Delivery dates are estimates rather than guaranteed arrival dates.

Orders may be canceled before shipment. If you would like to request a cancellation, contact info@wrennorth.com as soon as possible.

Email info@wrennorth.com with details about the issue. We will review your request and provide the applicable instructions.

Please do not send the item back before receiving approved return instructions.

A Return Address is not published as part of our standard return process.

First contact info@wrennorth.com to request a return. If approved, we will provide the appropriate return instructions and destination.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

No. Wren North charges no restocking fee for approved returns or exchanges.

Yes. Exchanges are available for eligible products. Contact us to request an exchange and receive the applicable instructions.

For questions about lighting products, orders, shipping, tracking, payments, returns, or refunds, email info@wrennorth.com.

We respond within 48 business hours.